Assessment Services
“Any intelligent fool can make things bigger and more complex… It takes a touch of genius – and a lot of courage – to move in the opposite direction.” – Albert Einstein
Enterprise programs or simple ITSM projects needs rigorous planning to ensure a successful implementation. But the question is, “Where to start?”
There are many assessment models based on proprietary methods. These models make it difficult to compare assessments across models and suppliers, and it can be almost impossible to define and document the initiatives that best enhance process maturity to a desired target.
- We can assess process maturity in support of a company’s improvement work for the determination of where you are and afterwards checking of whether they achieved the goal.
- We can, based on such an assessment, ensure requirement- and improvement activities are focused in a way that support the goals for the implementation project in the best way.
Protect your investment
Investing in the continual development and optimisation of the processes in IT service management ensures that a business is working towards greater efficiency and profitability at all times. A TIPA assessment is part of a carefully constructed financial plan and business strategy, it is undertaken following a method and a process containing specific recommendations as well as measurable results that are easily replicated.
TIPA for ITIL is an opportunity to continually assess maturity of processes and give recommendations for improvement based on an objective standard and a specific method of certain tools.
TIPA is developed by the Luxembourg Institute for Science and Technology (LIST) and is based on the ISO/IEC 15504-33000 (Process Assessment) and ISO/IEC 20000 (ITSM Quality Standard) standards.
- We have trained accredited TIPA Lead Assessors and TIPA Trainers who can help you to understand your present position and pain points in maturing your present level of processes.
- We can create a roadmap for your organisation on how to get to a higher level of process capability taking reasonable steps and at the same time ensure the internal implementation of awareness and skills.
